We’ve updated our website layout — Your login details are the same, so just sign in as usual We’ve updated our website layout — Your login details are the same, so just sign in as usual We’ve updated our website layout — Your login details are the same, so just sign in as usual
Click "Become a Dealer" at the top of our homepage and complete the registration form. You'll need your business address, contact details, and a valid Tax ID (document upload required). Our team reviews applications and approves qualified retailers promptly.
After our recent site update your credentials remain unchanged. Visit americandarlingbag.com/account/login and sign in as usual. Use the "Forgot password" link if needed.
Yes — we regularly exhibit at major Western trade shows including the National Finals Rodeo (NFR) and other industry events. See upcoming dates and booth info on our Trade Shows page.
Orders & Payment
What is the minimum order amount?
The minimum order is $500 before shipping. This applies across all brands in our portfolio — American Darling, Spaghetti Western, O'hlay, Never Mind, and Bar H Equine.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex, Discover) and PayPal. Your card is not charged at checkout — payment is processed only when your order is packed and ready to ship.
Can I change or cancel an order after placing it?
Yes — but only before the order ships. We process quickly (1–3 business days), so email sales@americandarlingbag.com with your order number as soon as possible.
How do I stay updated on promotions and new arrivals?
Subscribe to our email newsletter at the bottom of any page for early access to promotions, new styles, and up to 50% off select collections. You can also follow us on Instagram, Facebook, and TikTok (@americandarlingofficial).
Shipping & Returns
How long does processing and shipping take?
In-stock orders ship within 1–3 business days. Backordered items may take longer — you'll be notified of any delay. Tracking is emailed as soon as your shipment is booked.
Which carriers do you use — can I request one?
We ship via UPS (default) and FedEx. To request FedEx, note it in your order instructions or email us. Shipping cost is confirmed when your order is packed and the exact weight is known.
What is the return and refund policy?
Contact us within 3 days of your invoice date if an item arrives damaged, defective, or as an unauthorized substitution. We'll apply a store credit toward your next order. No unauthorized returns are accepted.
Defective unused merchandise may be exchanged within 7 days of the shipping date with your original invoice. A 30% restocking fee applies to returned or refused packages, plus any applicable shipping and transaction fees.
My shipping charge looks different than expected — why?
The figure shown at checkout is a provisional estimate. Actual shipping is calculated once your order is packed and the exact weight and box dimensions are confirmed. You're only charged for shipping when your order leaves our warehouse.
Products & Leather Care
Are American Darling bags made from genuine leather?
Yes. Every piece is crafted from genuine leather hand-selected from premier tanneries worldwide — including vegetable-tanned hides from Brazil and Argentina. All leather is proprietary finished at our Texas facility before any bag ships.
Where are American Darling bags made?
Our bags are handcrafted by skilled artisans using proprietary finishing techniques, then inspected at our warehouse in Texas before shipment. Leather is globally sourced from the finest tanneries and brought together under one roof.
How do I care for a hand-tooled leather bag?
Daily: Wipe with a soft dry cloth to remove dust and moisture.
Conditioning: Apply a leather conditioner every 3–6 months. Avoid petroleum-based products that can darken tooled areas.
Avoid: Direct sunlight, heavy rain, extreme heat, and submerging in water.
Storage: Stuff with tissue paper to hold the shape; store in a breathable dust bag — never plastic — in a cool, dry place.
Our vegetable-tanned leathers naturally develop a rich patina, making each piece more distinctive with age.
What collections and brands does American Darling carry?
Our wholesale portfolio spans hand-tooled leather bags, hair-on-hide crossbodies, saddle blanket bags, quilted leather purses, fringe bags, and concealed-carry designs. Key brands: American Darling, Spaghetti Western, O'hlay, Never Mind, and Bar H Equine.
We also carry apparel, footwear, jewelry, belts, wallets, and leather accessories. View new arrivals →
Still Have Questions?
Our wholesale team is here — whether you're placing your first order or managing a growing retail account.